Shipping Policy
We offer nationwide shipping to bring you your desired pieces as swiftly as possible.
Delivery Options:
- Express Delivery: Enjoy your order within 2-3 business days for a fee of PKR 350.
- Standard Delivery: Receive your purchase within 3-5 business days for a fee of PKR 250.
Order Processing:
Orders placed before 3 PM on a business day are typically processed the same day. While the orders placed after 3 PM will be processed on the following business day
Note: Delivery times may vary depending on the destination and unforeseen circumstances.
Returns and Refunds:
At this time, we are unable to offer returns or refunds. However, we value your satisfaction. If your order arrives damaged, please contact our customer service team on Instagram immediately with relevant details and images for further assistance.
Need help?
Contact us at info@seraphinas.store for any further questions related to refunds and returns.